Cancellation policy
Subscribe & Save terms
Subscribe & Save is an automatically renewing subscription. When you choose it:
- Price. Each delivery is charged at 10% off our one-time purchase price for that product, plus any shipping and tax. Your first order is charged when you check out.
- Frequency. Each product ships on the schedule shown when you subscribe: every month, every 50 days or every 100 days depending on the product. Your next order date is in your account.
- Automatic charges. We charge the payment method on file for each delivery until you cancel. If we change your subscription price, we’ll tell you before it applies so you can decide whether to continue.
- Cancel any time. There’s no minimum commitment. You can skip, reschedule or cancel online from your account, or by emailing support@properorigin.com. Changes made before your next order date apply to that order.
How to cancel
Sign in to your account, open your subscription and choose Cancel, Skip or Reschedule. Changes made before your next order date apply to that order. You can also email support@properorigin.com and we’ll do it for you. Cancelling stops future orders; orders already charged and shipped are covered by our satisfaction guarantee.
Proper Origin, a brand of SpotieOtie LLC, Houston, Texas, United States. Questions: support@properorigin.com